Consumer Duty

Fairness is one of our key values here at Raymond James, Monument.

This is also embedded throughout Raymond James as part of the firm’s long-established Client First culture and approach to Consumer Duty.

Raymond James believes that by giving wealth managers the ability to deliver a customised solution that meets each clientʼs specific needs, and make investment choices on a purely unbiased basis, wealth managers are able to create the right investment strategy for their clients.

Clients receive clear and frequent communications – either from Raymond James directly or through wealth managers such as those at Raymond James, Monument. Wealth managers are not required by Raymond James to meet quotas and are under no obligation to use certain products or services.

Raymond James also conducts a regular Client Opinion Survey every two years, and the results of the most recent survey are found here. Further examples of Raymond James’ approach to Consumer Duty can be found on the Raymond James website.